CatalystMR_Solutions

IVR

Interactive Voice Response for Research

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CatalystMR IVR Features

  • 24×7
  • Cost Effective – complete surveys for a fraction of the cost of traditional survey methods
  • Consistency – questions and response lists are always delivered with accuracy and consistent pronunciation

CatalystMR Advantages

  • INBOUND IVR is ideal for customer or employee feedback surveys.
  • OUTBOUND IVR is useful for time sensitive surveys or as an effective way to prompt a respondent to complete.
  • MULTI-MODAL studies give respondents their choice of response method
  • MESSAGE BLASTS play a prerecorded message on land lines, cell phones and answering machines.

IVR Services

  • Outbound/Inbound IVR
  • Multimodel: Recruit
  • Message blasts

IVR Features

  • Real-time reporting
  • Complex logic
  • Rotations
  • Quota controls
  • Audio recording of open-ended response
  • Multilingual support
  • Response triggered alerts
  • Custom applications
  • U.S based IVR solution. No caller ID’s from foreign lands.

So Why IVR with CatalystMR?


CatalystMR IVR provides a cutting edge Interactive Voice Response system developed specifically for market research surveys. The advanced features and cost effectiveness of CatalystMR IVR makes it an attractive data collection method for a variety of different study types.  Customer and employee satisfaction surveys, political polls and market research recruits can all be successfully completed with CatalystMR IVR. Your respondents need only a phone to answer your questions anytime, anywhere.

Through our technology partners, CatalystMR IVR provides an advanced architecture which has highly customizable features to suit the needs of your project. Response Triggered Alerts can be sent to you via email or text message when a particular response is entered. Respondents can be given the option during an IVR to immediately connect to a live agent. Increase response rates by giving respondents the choice of survey method and language. The anonymous nature of mutli-modal CatalystMR IVR and online surveys provide respondents the freedom to give unbiased opinions. Through our technology partner, CatalystMR IVR provides the additional advantage of recording open ended responses. These audio files can be transcribed and categorized for reporting but also provide valuable insight into your respondents’ opinions.

CatalystMR IVR REPORTING PORTAL DEMO click here

Username (Case Sensitive): CatalystMR
Password: demo

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So what are you waiting for? Try CatalystMR’s hassle free online bid form: click here